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Social-Emotional Resources

Dedicated Phone Line Available to Parents Needing Emotional/Social Assistance for Their Student

The Genesee Intermediate School District has a Social-Emotional Resource phone line for parents who may need assistance. The phone number is 591-HELP (591- 4357). Students or parents can call this line and be connected with a licensed professional from the GISD (social workers, counselors, therapists) during the hours of 9 a.m. to 5 p.m. Monday - Friday. Callers are able to leave a message after hours and will receive a call back during operational hours.  

The licensed professional answering the call may assist in the following areas: 

  • Provide support to assist students and parents in dealing with stressful situations. 
  • Provide assistance in accessing resources and getting the help students/families need. 
  • Refer students/families to other local and county agencies for additional support. It is important to note that the intention of the phone line is not to provide telehealth therapy. If it is deemed that therapy may be needed, families will be assisted through a referral process.

In addition, students/parents/guardians may contact Carman-Ainsworth Schools Student Support Services at 810-591-6251 to access support from district counselors, psychologists and social workers. While our staff is not physically in the buildings, they are continuing to assist families.